Self Introduction (Ready for comments)
To Miss Lim Lay Hoon From Heng Jia Xuan Date 20th January 2018 Title: Self Introduction Dear Ms Lim, I am Jia Xuan, currently an undergrad, enrolled in SIT's Hospitality Business degree program. Prior to enrolling in this program, I was carrying out my national service. During my time in the Army, I learn to communicate with authoritative figures, as well as other colleagues and that communication is key in interpersonal relationship. I completed a diploma in Aviation Management & Services from Temasek Polytechnic. During the course of my studies, I had the opportunity to intern with Changi Airport Group as a Youth Ambassador. During my time here, I also learnt a lot about communicating with guests and passengers, especially as at the airport, timing may be tight and emotions may be running high. As such a strength that I have gained during my experience is that I am able to empathize with the passengers and try to work out a solution that is appropriate for the sit